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Frequently Asked Questions 

Ten-week Mind Body Program

How much does the program cost?
The total cost of the ten-week live program is RM3,000 (USD750).

Must partners participate?
Partners are invited to attend three of the ten sessions, but this participation is optional. However, there is great benefit in involvement. Not only do they benefit from techniques taught, such as relaxation methods and the couples’ paired listening exercise, but we also provide one support group session designed specifically for the partners. In addition, they gain key insight to what their partner is really going through.

 

What happens if I need to miss a session?
Most people need to miss a session or two since ten weeks is a long stretch of time. We ask that you not miss more than two. We will provide class notes for any missed session. The group leader is also there to answer any questions on material you may have missed. 

 

I have secondary infertility. Can I participate in the ten-week program and will I feel isolated in the group?
We combine primary and secondary infertility patients when there are not enough secondary patients to form a separate group. We always match up secondary patients as buddies; in other words, we do not match up one participant who has a child with another who doesn’t yet have a child. Please contact us if you are a patient with secondary infertility.

 

What is your cancellation policy?
Full refunds less RM500 cancellation fee will be made if notice of cancellation is received less than 48 hours before intake appointment (first individual counseling session). There will be no refunds for cancellations received less than 48 hours before the program begins or anytime after. 

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